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Reflections Management & Care is committed to providing the highest quality care and support to our senior community.

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Reflections Management & Care

We have the knowledge and experience to assist families with long-term care arrangements, everyday issues, and senior care advocacy.

We offer referrals to medical services, legal and financial services, home care, and many other community resources.

We act as a connecting bridge between the client, their family members and supporting services that are offered in the Central New York area.

We coordinate all the services and keep in touch with verbal and written reports so the family members are always informed about their loved one.

If relocation becomes necessary, we assist with moving, visiting regularly afterwards, and making sure the client’s interests and safety is in mind.

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Lindsay Kratzer, MS, CDP, CMC

Lindsay Kratzer is the owner and founder of Reflection’s Management & Care, LLC. Lindsay has resided in the Syracuse area since obtaining her BS in Psychology where she later earned her MS in Psychology specializing in Counseling.

Lindsay has worked with the senior population for 18 years in both the inpatient and in-home settings. All of Lindsay’s career has been spent working with the senior population and maintaining independence in their home with the goal of finding long-term solutions for them and their families.

Lindsay is a Certified Dementia Practitioner, Certified Care Manager and a member of the Aging Life Care Association. Her passion for the senior population shines through her connections within the community and her true dedication and commitment to her clients.

She has always had a strong relationship with her grandparents, which inspired her in her career. She resides in Baldwinsville with her two sons and husband.

COVID-19 Precautions

Like other industries, ours has also changed during COVID-19. Read more about our special COVID-19 protocols and protections below:


As an essential service provider to a high risk population of frail elderly, Reflection’s Management & Care is committed to keep our clients and our staff protected from the threat of COVID-19. We have redefined our business model and have been developing protocols and contingency plans for various COVID related scenarios.

We are committed to staying up to date with and following all NYSDOH and CDC guidelines. Information regarding how to protect yourself and more is available on the NYSDOH website and from the CDC.

Please note that though the CDC and NYSDOH has changed its mandate regarding mask wearing, we will continue to wear our masks to protect the population we serve.

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We’re here to help.

Feeling overwhelmed with care decisions for your loved one? Not sure what resources are available or how to access them? Need an advocate?